Multi-agent
Add multiple agents and control exactly which features each one can access. Individual permissions per user.
The WhatsApp Business app stays on the phone and the official API joins the same number. In GrowHub, the team replies, sends campaigns and builds flows on that number.
Connected to the Official WhatsApp Business API
Features
A complete platform to scale WhatsApp support and campaigns.
Add multiple agents and control exactly which features each one can access. Individual permissions per user.
Organize your team into departments (Sales, Support, Finance...) and route conversations to the right team automatically.
Create and organize contact lists in the platform. Keep your base segmented and ready for campaigns.
Send messages to thousands of contacts via the Official API. Segment lists, schedule sends and monitor results in real time.
Track campaign metrics, average response time, agent performance and more in a complete dashboard.
Create, manage and send HSM templates (official Meta messages) inside the platform — no Business Manager required.
Platform
Interfaces designed to make your team’s day easier.
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Automated flows
Build visual conversation flows to automate WhatsApp support. No code — drag, connect and publish.
Build full support journeys by dragging and connecting blocks. Menus, auto-replies, conditional branches and more.
Your flows stay active around the clock, replying to customers outside business hours without a human agent.
Configure when the flow should transfer the customer to a human agent in the right department — automatically.
Official Meta API
As an official Meta partner, we connect the WhatsApp Business API inside GrowHub. Campaigns go out through the official API, within the platform rules.
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App on the phone
Online
Inbox, campaigns and flows
Online
Coexistence
Coexistence is Meta’s mode where WhatsApp Business stays on the phone and the official API starts using the same number. One-to-one chats show up on both sides. GrowHub is the panel for that API: several agents, campaigns and flows.
Whoever writes in the app and whoever replies in GrowHub is on the same number. A message sent on one side shows up on the other.
You do not retire WhatsApp Business or buy a second SIM just for the API. The number customers already have keeps working.
Groups stay on the phone. One-to-one history can be shared once, up to about 6 months, if the business allows it. Disappearing messages, view-once and live location are turned off for individual chats.
In this mode Meta caps the number at 20 messages per second. The phone needs to open the app regularly: about 14 days of inactivity disconnects the primary device.
Plans
No hidden fees. Cancel anytime.
Ideal for small businesses starting with professional WhatsApp.
For teams that need more connections, agents and unlimited automation.
For scaled operations that need maximum connections and agents.
Need more? Build a plan your way.
More connections, agents or higher volume? Our team builds a tailored solution for your business.
* Plan prices cover the GrowHub platform only. Official API conversation fees are charged separately by Meta and paid by the customer.
FAQ
Everything you need to know before you start.
Yes. GrowHub is an official Meta partner, so API sends are certified and aligned with platform policies — drastically reducing risk to your number.
Yes. You need a Meta Business Manager account to connect the Official WhatsApp API to GrowHub. Our team can guide you through setup.
Yes. Meta charges a per-conversation fee for Official API campaigns, based on their official pricing. That fee is billed by Meta and is the customer’s responsibility — it is not included in the GrowHub subscription, which covers the platform only. Our team can explain the billing and help estimate costs for your volume.
It is Meta’s official mode: the WhatsApp Business app stays on the phone and the official API joins the same number, with one-to-one chats mirrored. In GrowHub that number becomes the team panel — agents, campaigns and flows. Groups do not move to the API. Shared history is one-to-one only, once, up to about 6 months, and only if the business allows it on the phone.
Yes. GrowHub has individual permissions per user. You decide exactly which features each agent can see and use.
Flows are built in a visual editor where you drag and connect blocks. You can set menus, auto-replies, branch conditions and hand-off to human agents — no code required.
Yes. Create, edit and send HSM templates (official Meta messages) directly in GrowHub without opening Meta Business Manager separately.
Yes. GrowHub includes contact management so you can create and segment lists for targeted campaigns.
Start today
Transform support and campaigns with a platform built on the Official Meta API.